Klearcom is the world’s leading Customer Call Path Testing platform, assisting global organisations with real-time contact centre testing. Their AI based platform automatically analyses the full customer call path, benchmark performance and alert on every single issue through the IVR and network to the agent, using a single test. Their software is helping to reduce the cost and risk of downtime on both speech and DTMF based IVR. Klearcom counts some of the world’s biggest pharmaceutical companies among its clients, as well as a number of major financial institutions. Klearcom now employs 100 people at its base in Waterford City, in India and all over the world.

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“We worked closely with the team at Propelor as we started our fundraising journey – building out our investor readiness strategy, specifically around financial modelling and communicating our plans to potential investors. The experience of the team at Propelor was instrumental in closing our first and second rounds with Furthr VC, HBAN’s Bloom syndicate and Enterprise Ireland. This funding was crucial to our fast and continued growth. We consider it essential for any entrepreneur in the region who intends to grow, scale and fundraise to contact the team at Propelor”